About Army Strong PM Consultants

Army Strong PM Consultants LLC delivers expert program, project management, and field-level maintenance optimization solutions, serving public sectors and the U.S. Army. We are a distinguished SBA Service-Disabled Veteran-Owned Small Business (SDVOSB), Veteran-Owned Small Business (VOSB), and Minority Business Enterprise (MBE) certified company.

Our Mission

We apply disciplined agile and process improvement practices to enhance efficiency across diverse organizations. Our expertise ensures clients achieve operational excellence and credible readiness in an ever-changing business landscape.

Our Vision

To be the benchmark for agile process improvement consultancy, driving innovation and transformative efficiency. We envision a future where our strategic guidance fosters resilience and adaptability in organizations around the globe.

Core Competencies

  • IT Solutions: Enhanced Cybersecurity Protocols, Comprehensive ServiceNow Implementations, IT Infrastructure Optimization, Advanced Technology Integration, Strategic IT Consulting & Training
  • Program/Project Management: Agile Methodology Adoption, Cross-Functional Team Leadership, Project Efficiency Enhancement, Strategic Implementation Success, Digital Transformation Initiatives, Stakeholder Engagement Optimization
  • Process Optimization: Preventative maintenance development, Training Satisfaction Improvement, Cost Reduction Strategies, Cloud Migration Management, Diverse Team Mentorship
  • Field-Level Maintenance: Specialized expertise in Army field-level maintenance optimization, digital twin development, and maintenance workflow automation

Past Performance Highlights

  • Led cybersecurity and process improvement initiatives that reduced security incidents by 40% and increased operational efficiency by 30%
  • Delivered extensive training and led digital transformation projects, with a 25% improvement in course satisfaction and a 20% increase in project completion rates
  • Managed $10M portfolio of ground maintenance programs, achieving on-time, within-budget delivery while enhancing team productivity by 20%
  • Reduced operational downtime by 15% and increased equipment life expectancy by 25% through preventative maintenance programs

Our Services

Strategic Portfolio Management (SPM)

ServiceNow SPM implementation, roadmap design, demand/portfolio governance, capacity planning, and strategy-execution alignment.

PMO Maturity & Operating Model Assessment

Assessment of PMO capabilities, tools, workflows, and governance structures. Includes role clarity, service catalog development, operating model design, and modernization roadmap.

Organizational Change Management (OCM)

Prosci-aligned change assessments, readiness evaluation, stakeholder engagement plans, communication strategy, training adoption support, and executive enablement.

CMDB & ITOM Readiness

Configuration governance, service mapping strategy, dependency modeling, and CMDB/ITOM alignment to support SPM and portfolio visibility.

Enterprise Architecture & Operating Model Design

Lightweight EA frameworks, capability mapping, process architecture, and operating model optimization tied directly to portfolio governance.

Agile & SAFe Transformation Support

Strategy alignment, team-of-teams planning, value stream support, role enablement, and ServiceNow Agile/DevOps guidance.

Dual System Architecture

ASPM and FLMA are parallel systems built on ServiceNow, each designed for distinct operational contexts. While they share underlying architectural principles, they maintain separate implementations to preserve domain-specific terminology, workflows, and requirements.

ASPM (Production Ready)

Enterprise Strategic Portfolio Management

Purpose: ServiceNow implementation and engine for civilian/enterprise strategic portfolio management

Context: Enterprise architecture, change management, and strategic planning for ServiceNow CTA/CMA consultants working with enterprise clients

Key Differentiator: Uses civilian/enterprise terminology and workflows optimized for commercial ServiceNow implementations

FLMA (In Development)

Field-Level Maintenance Architecture

Purpose: Digital twin for Army field-level maintenance operations

Context: Army maintenance operations with ServiceNow workflows as execution layer and GCSS-A as system of record

Key Differentiator: Uses Army-specific terminology and context, preserving military operational requirements without civilian terminology saturation

Why Separate Systems?

Maintaining separate systems ensures that:

  • Context Preservation: Each system maintains its domain-specific terminology and workflows without cross-contamination
  • Optimized Workflows: ASPM optimizes for enterprise ServiceNow implementations, while FLMA optimizes for Army maintenance operations
  • Clear Boundaries: Prevents civilian terminology from saturating military contexts and vice versa
  • Focused Development: Each system can evolve independently based on its specific domain requirements

ASPM System Overview

The ASPM Agent System provides portfolio insights and assessments using ServiceNow best practices for ServiceNow CTA/CMA consultants working with enterprise clients. This is a clean, separate ecosystem designed specifically for enterprise architecture, change management, and strategic portfolio management.

What We Provide

  • Certified Technical Architect (CTA) - Technical architecture guidance and best practices
  • Certified Master Architect (CMA) - Master-level architecture support and chaos triage
  • Enterprise Architecture / TOGAF - Enterprise architecture frameworks and methodologies
  • PMO Governance - Project Management Office governance and service catalog assessment
  • Organizational Change Management (OCM) - Change readiness assessment using ADKAR methodology
  • Lean Six Sigma - DMAIC process improvement and statistical tools
  • Cynefin Analysis - Complexity domain classification and intervention mapping
  • Strategy Alignment - Strategic planning and organizational alignment
  • Value/Benefits Management - Value realization and benefits tracking
  • Strategic Portfolio Management (SPM) - Portfolio planning, pattern detection, and resource management
  • Knowledge Management - Knowledge vault, governance, and learning systems
  • Research & Experimentation - DMAIC experiments and hypothesis testing
  • Agent Improvement & Evaluation - AIE engine for continuous agent improvement

FLMA System Overview

FLMA (Field-Level Maintenance Architecture) creates a true digital twin for Army field-level maintenance operations. The system architecture uses ServiceNow workflows as the maintenance execution layer while maintaining GCSS-A as the authoritative system of record.

FLMA Core Components

  • Digital Twin Architecture - Complete digital representation of Army field-level maintenance operations, processes, and workflows
  • ServiceNow Execution Layer - ServiceNow workflows provide the maintenance execution and orchestration layer
  • GCSS-A Integration - GCSS-A remains the system of record, with ServiceNow workflows integrating seamlessly
  • Army-Specific Context - Terminology, workflows, and processes tailored specifically for Army maintenance operations
  • Maintenance Workflow Engine - Specialized workflows for field-level maintenance operations

Development Status: FLMA is currently in active development. Core architecture and ServiceNow workflow integration are being developed to support Army field-level maintenance digital twin requirements.

ASPM System Architecture

The ASPM Agent System is built on a modular, extensible architecture with clear separation of concerns.

1. Agents

Base agent framework with capability-based architecture. 10 specialized agents for different domains.

2. Core Engine

Context management, data models, and services layer. Provides foundation for all agents.

3. Orchestrator

Agent routing, strategy building, and OKR management. Coordinates multi-agent workflows.

4. Personas

Communication style customization and tone application. 9 specialized personas for different contexts.

5. Safety Wrapper

ASPM-Guardian provides file write protection, module mutation checks, and safety registry.

6. AIE Engine

Agent Improvement Engine for evaluation, improvement suggestions, and prompt rewriting.

7. Governance Modules

PMO Value Ring, ADKAR Intake, SPM Pattern Library, and ITIL policies.

8. Knowledge Systems

Knowledge Vault, Knowledge Governance, Notebook Tools, and NotebookLM Integration.

Key Principles

Type Safety

Full type hints throughout the codebase for better IDE support and error prevention.

Documentation

Comprehensive docstrings and comments for maintainability and onboarding.

JSON-Serializable

All data models support JSON serialization for API compatibility.

Modular Design

Clear boundaries and separation of concerns for extensibility.

Safety First

Integration with safety engine and mutation checks for production reliability.

Extensibility

TODO hooks for future learning and improvements, designed for growth.

Educational Context

This system follows enterprise software architecture patterns aligned with:

  • GWU (George Washington University) - Software engineering and architecture standards
  • JHU (Johns Hopkins) - Best practices for enterprise systems and prompt engineering
  • CodePlatoon - Methodologies for professional software development

System Status

Core Components

  • ✅ Agents (10 agents) Complete
  • ✅ Core Engine Complete
  • ✅ Personas Complete
  • ✅ Safety Wrapper (ASPM-Guardian) Complete

Tools & Infrastructure

  • ✅ Notebook Tools Complete
  • ✅ AIE (Agent Improvement Engine) Complete
  • ✅ Scenario Testing & Agent Training System Complete
  • ✅ NotebookLM Integration Complete
  • ✅ Streamlit Dashboard (7 pages operational)
  • ✅ GitHub Integration Complete

Domain Modules

  • ✅ CMA (Certified Master Architect) Complete
  • ✅ Cynefin Analysis Complete
  • ✅ Six Sigma / DMAIC Complete
  • ✅ Viewpoints Engine Complete
  • ✅ SPM Environment Advisor Complete
  • ✅ Knowledge Vault Complete
  • ✅ Knowledge Governance Complete
  • ✅ Research Engine Complete
  • ✅ Enterprise Scaling Architecture (ESA) Complete
  • ✅ Intake & QC Engine Complete

Testing & Quality

  • ✅ Test Suite (34 test files)